Best Free Ransomware Removal Tool Virus

what is ransomware? department of justice virus

If you are one of the unlucky people to catch this horrible malware program, you must be thinking to yourself if there is any kind of ransomware removal tool out there? Cyberdefense is much needed against this virus!

In our last blog post located in the hub news section, we talked about what ransomware is, and how it can totally destroy your life. I am not going to rehash all the details that we talked about, but if you go back and read “What Is Ransomware? Stay alert so you can better prepare yourself against a cyber-attack”, you should be more aware on what this nasty virus can do to your computer, and how it can wreak havoc on your files!



Hopefully you would have gained enough awareness to not download any type of ransomware program by reading our blog post. If you haven’t read our last article, then I suggest you go back and read it! This could save you a lot of major headaches within the near future and beyond.

Now, for those of you who accidently downloaded a ransomware program, whether it be by visiting an untrusted website and clicked on an infected link, or opened an email attachment from a spoofed email address pretending to be someone you know, whatever the case may be, we are going to go over some techniques and show you a step by step guide on what you could do to possibly rid yourself of this virus, and maybe get some, or all of your files back.

Below is an outline on what you will be reading within our ransomware removal tool step by step guide:

Step 1: Back Up Your Files Before Getting Infected
Step 2: Follow Trend Micro’s Removal Tool Guide
Step 3: Run Malwarebytes
Step 4: Reveal Hidden Ransomware Files
Step 5: Delete Left Over Ransomware Files
Step 6: Delete Temp Files
Step 7: Restore Encrypted Files

On top of showing you a step by step process with our ransomware removal tool to restore your computer and files, CDH has also done extensive research on what resources are available to you if you are desperate to make your computer normal again.

CDH just wants to make things very clear, and I mean VERY CLEAR! Disclaimer, this step by step guide might not work for everyone. It might not even work for some people. Even a few of the resources that we are going to point you to and share with you might not even work for everyone.

Think about this for a second. Not even the FBI has a known solution to completely restore a person or organization’s files once hit with a ransomware program. The only thing we can offer through this step by step guide is that you can try to use these methods to get rid of the ransomware virus on your computer and get some, if not all of your data back.

Until there is a 100 percent proof way to stop this virus from wreaking your life, we can only offer you on what’s available out there so far. CDH would love to offer you more, but in the meantime, we have done lots of research to give you the best that’s out there at this point in time.

Now that we have gotten that disclaimer off of our chest, let’s get to the meat and potatoes of this blog post. Below is our ransomware removal tool step by step guide in ridding your computer on this kind of virus and restoring your files:

Step 1: Back Up Your Files Before Getting Infected

I don’t mean to state the obvious, but this is something you should have done, or should be doing right now! Go back up your data right now! I am serious, go RIGHT NOW and back up any data that you do not want to be lost or stolen! You can do this 1 of 3 ways;

  1. Go out to best buy, or go on Amazon and buy yourself a USB flash drive. A decent one that can hold a good amount of data can run you anywhere between $10 – $30. There is no reason to spend any more than that on a flash drive. If you don’t know where to look, here is a product on Amazon.
  2. Buy yourself an External Hard Drive and keep all of your important files on there. External Hard Drives are a little more expensive than a USB flash drive, but they are more durable, and can hold a lot more data on them. If you are one of those people or organizations that has tons, and I mean tons of important files that are large in data size, then an External Hard Drive is your solution in getting hit with a ransomware program. Here is an External Hard Drive on Amazon if you don’t already know where to look for one.
  3. You can always download free software to back up your files. CDH recommends EaseUS Todo Backup. It is free to download and use, and does not take very long to set up and learn how to use. It is a solid product in our opinion!

Before we wrap up step 1, you should know that if you are hit with ransomware, now is not the time to try and back up your files and folder. Do not, and I repeat DO NOT plug in a USB drive or External Hard Drive to back up your data once your computer is infected! Once you plug anything into your infected computer’s USB port, that device has now been compromised to be infected by ransomware as well, so don’t do it.

Step 2: Follow Trend Micro’s Ransomware Removal Tool Guide

Ok, sorry for having to relay all of the obvious information in step 1, but it had to be done. So let’s get to the part of actually deleting any kind of ransomware that your computer might be infected with.

Step 2 and beyond is primary focused for Windows/PC Computers. I will be demonstrating most of the screen shots on a Windows 7 computer because most of the personal users and corporate world still uses this operating system. However, the same process I am about to show you can be applied to any Windows XP computers and up which is what most ransomware programs target anyway!

  1. The first thing you’re going to want to do is go to Trend Micro’s Anti-Ransomware Tool page. Below is a screen shot of the page you’re supposed to be on, so you know you’re in the right spot:ransomware removal tool trend micro page
  2. I am not going to re-explain all the steps that you’re supposed to do through Trend Micro’s step by step process, but let’s summarize them for a second;
  3. Trend Micro’s ransomware removal tool has 2 methods that you can follow. The first scenario explains that if your computer caught a ransomware program that blocks your computers normal mode, but NOT your safe mode, you will be able to remove the ransomware program by booting up into your safe mode, and then following Trend Micro’s step by step guide to be able to return your PC back to normal for the most part. This is a pretty straight forward process and you should be able to remove the virus without much hassle.
  4. Trend Micro gives you a second method as a ransomware removal tool. If you got a type of ransomware on your computer that locks up both your PC’s normal mode and safe mode, then you’re going to have to go through additional steps which Trend Micro provides. This method basically has you download their ransomware removal tool from an outside computer to a USB Flash drive. You’re supposed to boot up your infected computer, insert a clean USB Flash drive with no important files or folders on it, and then follow the steps that Trend Micro gives you.

Once you have finished this process, let’s move onto step 3!

Step 3: Run Malwarebytes

In step 3, we will run Malwarebytes as an additional scanner tool to pick up any ransomware files that were not detected through Trend Micro’s removal process.

  1. The first thing you’re going to have to do is shut off your computer. As soon as you turn on your computer, continually press the F8 key on your keyboard. This should bring you to a screen that looks like the screen shot below: ransomware removal tool safe mode with networkingClick on the option, “Safe Mode with Networking.” This will bring your computer into safe mode. What this means is that your PC will be running only the programs that your operating system needs in order to function. It is intended to keep virus programs from activating and running on your computer, and the networking option allows you to surf the internet so you can download a ransomware removal tool.
  2. Now that your computer is in safe mode, and you are able to surf the internet, go to Malwarebytes website and download their anti-malware program if you do not already have it on your computer.
  3. Make sure that Malwarebytes is completely updated to the most recent version by pressing update. Once updated, just press the “Scan Now” button! Below is a screen shot so you know you’re doing the right thing: ransomware removal tool malwarebytes

After the scan is complete, remove all the selected malware that is infecting your computer:

malwarbytes remove selected button

Step 4: Reveal Hidden Ransomware Files

There might still be hidden files on your computer that ransomware is trying to keep running. To get rid of these hidden files, do the following:

  1. Go to your “Start Menu” and click on the “Control Panel.” select control panel option
  2. Click on the “Category” tab in the top right corner, and select the “Small icons” options to get a better view. select category option
  3. Now select the “Folder Options.” select folder option
  4. From here, click on the “View” tab, and then click the radio button “Show hidden files, folders, and drives.” After highlighting these options, uncheck the “Hide protected operating system files (Recommended)” button, and once you’re finished with these steps, click “Apply,” then “OK.” show hidden files option

Step 5: Delete Left Over Ransomware Files

Now that you have done that, any of the hidden files and or folders that ransomware was hiding are now visible for you to see if you know where to look. We can now manually delete these left over files that Trend Micro or Malwarebytes may have missed. In order to do that, do the following:

  1. Open the “Start Menu” and click on the “Computer” option. select computer option
  2. From here, click on your Local C Drive. select local c drive
  3. Navigate your folders through this path (you may have to manually type this path into your computers url): \Users\Your Username\AppData\Roaming
  4. While in the Roaming folder, you should see a file name that might look something like this; HUBC97K9-GV5M-L8F0-4CVB-ERT4N1H0LL09.exe. Delete this file, it is from the ransomware program.
  5. Next go back into your Local C Drive, and navigate to this path: C:\Windows\system32. While in the system32 folder delete a file that looks like this: msctfime.ime. This is another file that is being hidden from the ransomware virus.

Step 6: Delete Temp Files

In step 6, we now have to delete any temp files that might have been stored through ransomware. There are two folders to delete these files in:

  1. Go back into your local C Drive and go to the following paths: C:\Windows\Temp. Delete every file in your temp folder, but do not, and I repeat DO NOT delete the Temp folder!
  2. Go to your start menu and type this: %temp% select temp folder
  3. Again, delete all the files within this folder, but DO NOT DELETE THE FOLDER ITSELF!!!!

Step 7: Restore Encrypted Files

Up to this point, we hopefully have deleted these ransomware programs through the use of our ransomware removal tool that our computer has been hiding, but our files and folder are still encrypted and locked. Step 7 will outline possible ways to get your files and folders back, but it will not work for everyone!

  1. First thing you can do is navigate to the encrypted file, right click, and click on the option “Restore previous version.” restore previous version optionHopefully your computer has a backup of that file, and you can restore to a previous version. This will turn back time for that particular file or folder before it was encrypted through ransomware.
  2. Finally, if you don’t have the option of restoring a file to a previous version through your windows computer, you can download a program called ShadowExplorer. This program will help you get back your files and restore them to a previous version.
  3. If the ransomware program has deleted your files, you have the option of getting them back as well. In order to do that, download a program called EaseUs Data Recovery Wizard Free. This will hopefully undelete any deleted files that ransomware has encrypted and deleted from your computer.

Well, that’s it for now. We truly hope that these methods were able to help you delete the ransomware virus from your computer and get some of your precious files back to normal, especially from those nasty computer hackers!

Please leave comments below and share your thoughts or methods  on what ransomware removal tool you use to restore your files without paying the ransom. We hope to hear about your cyberdefense knowledge!

Sincerely,

CDH




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